1. Overview
Notus Labs Digital Health Inc. ("Notus Labs," "we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information in connection with your use of www.notus-labs.com, our wearable devices, and our research and analytics platforms (collectively, the "Services").
Registered address: 2728 Euclid Avenue
Suite 300
Cleveland, OH 44115
United States
Phone: (877) 310-1769
Email: support@notus-labs.com
2. Information We Collect
We collect information in the following categories:
- Contact information you submit, such as name, email address, phone number, and institutional affiliation.
- Account and authentication data used to secure your access to the Services.
- Device and sensor data generated during product use, including motion, biomechanical, and usage metrics.
- Technical data such as IP address, browser type, operating system, and log events.
- Communications you send us, including support requests and research inquiries.
3. How We Use Information
We use the information we collect to operate and improve the Services; to provide product support and fulfill program participation; to conduct research and product development; to communicate with you about updates, programs, and promotional materials when permitted; and to comply with legal and regulatory obligations.
4. Sharing of Information
We do not sell or rent personal information. We may share information with trusted service providers who assist with operations and communications, subject to confidentiality obligations. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging origination opt-in data and consent; this information will not be shared with any third parties.
5. Research and De-identified Data
Notus Labs may use aggregated and de-identified data for research, clinical studies, product benchmarking, and scientific publications. De-identified data cannot reasonably be used to identify an individual and is not treated as personal information under this Policy.
6. Data Security
We maintain administrative, technical, and physical safeguards designed to protect personal information. Despite our efforts, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on where you reside, you may have rights to access, correct, delete, port, or restrict processing of your personal information, and to opt out of certain processing activities. To exercise these rights, please contact us at support@notus-labs.com.
8. Children's Privacy
The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to remove it.
9. International Users
Notus Labs is based in the United States. If you access the Services from outside the United States, please note that your information may be transferred to, stored in, and processed in the United States under applicable law.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The current version is always available at www.notus-labs.com, and continued use of the Services indicates acceptance of any updates.
11. Contact Us
Notus Labs Digital Health Inc.
Phone: (877) 310-1769
Email: support@notus-labs.com
